Case studies
Proof
Deployed, not theoretical
Two independent cases, two different failure modes: project milestones drifting, and field interventions going unnoticed. Same watch-and-escalate approach, adapted to each.
Multi-supplier HVAC delivery
Running in production on a live industrial EPC programme, tracking multiple HVAC suppliers and hundreds of milestones in parallel. The same approach adapts to any project with more moving parts than one person can watch by hand.
- Project type
- Design-and-build, industrial
- Delivery model
- EPC, end to end
- Scope tracked
- Chillers, AHUs, pump skids
- Suppliers tracked
- Multiple, in parallel
Milestone tracking
Automated alerts, escalating on their own.
Document tracking
Reminders ahead of time, follow-up if overdue.
Inspection scheduling
Advance visibility and a readiness check.
Delivery monitoring
Proof-of-delivery detection feeding the reports.
Weekly KPI report
Executive dashboard, zero manual work.
Field maintenance, deployed on a GMAO platform
Deployed on top of a live field-service platform used by HVAC maintenance teams to dispatch technicians. The platform had every data point, but no layer watching for silence: a deadline could pass unreported and nobody noticed until it was too late.
- Project type
- Field maintenance, GMAO
- Delivery model
- Layer on existing platform
- Scope tracked
- Technician interventions
- Escalation rule
- Reminder, then manager alert
Reminder before deadline
The technician is nudged before an intervention is due.
Escalation on silence
No completion logged, the manager is alerted automatically.
Critical tasks only
No spam: escalation fires only on tasks that actually matter.
Zero manual watching
Nobody has to scroll the dashboard looking for what slipped.
"We had all the data, technician status, dates, everything. What we didn't have was anyone watching it. If nothing got marked done, nobody knew until a client called."
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